Odesso Trust Center

Trust Is Foundational to Everything We Build

Odesso is committed to protecting the confidentiality, integrity, and availability of the information entrusted to our technology. Our security and privacy commitments support the demanding operational and regulatory needs of healthcare organizations.

Our Security Commitments

The practices that protect what you entrust to us.

These commitments guide our approach to protecting information and supporting healthcare customers.

Information Security

Our commitment is to protect sensitive information through appropriate access controls, authentication safeguards, monitoring, and documented operational procedures.

Data Privacy & Healthcare Information

Our approach emphasizes confidentiality, appropriate access restrictions, secure processing, and contractual data protection obligations.

Infrastructure Security

We prioritize layered infrastructure safeguards, secure hosting, access management, monitoring, and resilience appropriate to each deployment.

Identity & Access Management

We prioritize defined authorization, role-appropriate permissions, authentication safeguards, and responsible management of the employee access lifecycle.

Secure Development & Change Management

Our commitment is to controlled change review, responsible deployment, and application security throughout the development lifecycle.

Security Governance & Incident Response

Our commitment includes clear security responsibilities, awareness, incident reporting, and a coordinated response to concerns.

Governance

Compliance, Assurance & Security Governance

Our security and privacy commitments focus on the areas most relevant to healthcare operations and procurement review.

Security review topics include the following areas.

HIPAA-related safeguards
Risk and vendor oversight
Business continuity and recovery
Workforce / access security
Secure development
Data protection

Enterprise infrastructure. Defined responsibilities.

Our security approach combines the capabilities of enterprise cloud and application infrastructure with Odesso-managed policies, access decisions, and operational responsibilities. Specific controls depend on the service and agreed deployment architecture.

Shared responsibility, deliberately defined

Documentation Categories

What the Trust Center organizes

The following categories describe documentation that may be requested for security review. Availability and release are subject to individual approval.

Security & Compliance

Privacy & Data Protection

Infrastructure & Application Security

Business Continuity

Legal & Contractual

Documentation availability and release are subject to individual review.

Request Access

Request Trust Center Access

Tell us about your organization and what you need to review. Our team evaluates every request individually.

Requests require manual approval. Submitting this form does not grant access.

We use these details to evaluate and respond to your request. Please do not submit patient information, credentials, or confidential documents. Privacy Policy

Confirmation

Request received

Thank you for your interest in Odesso's security and compliance program. Your request has been received and will be reviewed by our team. If approved, you will receive a separate invitation with instructions for accessing the Trust Center.

Note: This request does not grant access.

Return to Trust Center

Responsible Disclosure

Report a Security Concern

If you believe you have identified a security or privacy concern involving Odesso's services, please contact [email protected]. Do not email patient data or credentials.

Email [email protected]